Promoting Collaboration and Creativity in Process Improvement: A Proposal based on Design Thinking and Gamification.
Caroline Tavares PicançoSimone C. dos SantosPublished in: ICEIS (2) (2022)
Keyphrases
- process improvement
- design thinking
- knowledge management
- software process
- business process management
- business process
- systems engineering
- product development
- root cause
- cost estimation
- knowledge sharing
- software process improvement
- business processes
- e government
- information sharing
- game design
- process model
- software development
- databases
- intrusion detection
- knowledge transfer
- capability maturity model
- web services