Technical Target Setting in QFD for Web Service Systems Using an Artificial Neural Network.

Lianzhang Zhu Xiaowing (Frank) Liu

Published in: IEEE Trans. Serv. Comput. (2010)

Keyphrases

service systems
web technologies
architectural style
web content
website
web applications
web pages
web documents
service level
response time
service oriented
rapid development
educational technology
call center
queueing model