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Confirmation of Expectations and Satisfaction with the Internet Shopping: The Role of Internet Self-efficacy.
Yue-Yang Chen
Hui-Ling Huang
Yin-Chien Hsu
Hsing-Chau Tseng
Yun-Chen Lee
Published in:
Comput. Inf. Sci. (2010)
Keyphrases
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internet shopping
service quality
customer satisfaction
factors influencing
online consumer
online shopping
user satisfaction
service providers
world wide
internet users
quality of service
learning strategies
electronic commerce
learning outcomes
database
database systems
data sets
real time