Understanding users' initial trust in mobile banking: An elaboration likelihood perspective.
Tao ZhouPublished in: Comput. Hum. Behav. (2012)
Keyphrases
- mobile applications
- mobile services
- recommender systems
- user participation
- value added services
- mobile phone
- user interaction
- internet services
- mobile terminals
- smart phones
- mobile devices
- mobile computing
- mobile computing environment
- trust relationships
- user centric
- virtual communities
- information sources
- end users
- trust model
- multiple perspectives
- collaborative filtering
- user interface
- sensemaking
- user experience
- mobile web
- cognitive effort