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Online Consumer Trust and Live Help Interfaces: The Effects of Text-to-Speech Voice and Three-Dimensional Avatars.
Lingyun Qiu
Izak Benbasat
Published in:
Int. J. Hum. Comput. Interact. (2005)
Keyphrases
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text to speech
three dimensional
consumer trust
speech synthesis
text to speech synthesis
online markets
virtual reality
programming tool
prosodic features
virtual world
virtual environment
online learning
word processing
product reviews
influence factors