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Exploring Different Roles between Service Expectation and Technology Expectation In Citizen's E-Government Continuance Adoption: An Extended Expectation-Confirmation Model.
Nan Zhang
Xin Guan
Qingguo Meng
Published in:
PACIS (2011)
Keyphrases
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e government
government services
electronic government
service delivery
public sector
digital government
federal government
public services
government agencies
technology transfer
public administration
national level
knowledge management
data collection
cost effective
service provision