Sentiment analysis: A review and comparative analysis of web services.
Jesús Serrano-GuerreroJosé Angel OlivasFrancisco P. RomeroEnrique Herrera-ViedmaPublished in: Inf. Sci. (2015)
Keyphrases
- comparative analysis
- sentiment analysis
- web services
- online reviews
- product reviews
- opinion mining
- sentiment classification
- text classification
- sentence level
- rating prediction
- customer reviews
- product features
- service providers
- text mining
- natural language processing
- multi aspect
- semi quantitative
- user generated
- knowledge base
- sentiment words
- machine learning
- public opinion
- expert systems