An Incident Management Ontology.
David A. MundieRobin RuefleAudrey J. DorofeeSamuel J. PerlJohn McCloudMatthew CollinsPublished in: STIDS (2014)
Keyphrases
- incident management
- domain knowledge
- situation awareness
- semantic web
- domain ontology
- service providers
- knowledge representation
- domain specific
- service quality
- semantic annotation
- ontology mapping
- databases
- semantic relationships
- information technology infrastructure
- decision support
- knowledge base
- information systems