GenAI-powered Social Bots for Crisis Communication: A Systematic Literature Review.
Jonas RieskampMilad MirbabaieKerstin ZanderPublished in: ACIS (2023)
Keyphrases
- literature review
- communication patterns
- communication tools
- information systems development
- case study
- social networks
- fuzzy theory
- instant messaging
- social interaction
- social media
- current issues
- human human interaction
- sharing information
- public libraries
- social relationships
- communication networks
- knowledge creation
- data sets
- turn taking
- nonverbal communication
- human users
- social networking
- social structure