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Experiences Using Intelligent Agent Technologies as a Unifying Approach to Network Management, Service Management and Service Delivery.
David Kerr
Donie O'Sullivan
Richard Evans
Ray Richardson
Fergal Somers
Published in:
IS&N (1998)
Keyphrases
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service management
agent technology
network management
mobile agents
service delivery
software agents
electronic commerce
multi agent systems
intelligent agents
web intelligence
case study
distributed systems
multiagent systems
end to end
life cycle
data warehouse
data sources
web services