Structural metrics for goal based business process design and evaluation.

Satish Balasubramanian Mayank Gupta

Published in: Bus. Process. Manag. J. (2005)

Keyphrases

business process
business processes
case study
business process modeling
process model
process improvement
business process models
web services
user interface
workflow technology
database systems
data model
decision support system
service oriented architecture
process mining
business process management