Financial services business process outsourcing.
Jeroen TasShyam SunderPublished in: Commun. ACM (2004)
Keyphrases
- business process
- financial services
- business processes
- competitive advantage
- risk management
- web services
- process model
- business rules
- policy makers
- ws bpel
- economic development
- business process models
- business process management
- case study
- business process modeling
- workflow model
- decision making
- business goals
- artificial intelligence
- banking services
- process management
- information and communication technologies
- cost effective
- management system
- information systems