Email intensity, productivity and control in the knowledge worker's performance on the desktop.

Heljä Franssila Jussi Okkonen Reijo Savolainen

Published in: MindTrek (2014)

Keyphrases

email
knowledge workers
control system
spam filtering
enron email
instant messaging
personal information management
personal computer
real world
decision making
knowledge base
knowledge representation
machine learning methods
communication networks
email messages