Derivation of Factors in Dealing Negative E-WOM for Maintaining Online Reputation.

Rizka Dhini Kurnia Halina Mohamed Dahlan Samsuryadi

Published in: IRICT (2020)

Keyphrases

social networking sites
product reviews
information sources
consumer behavior
positive and negative
social networking
sentiment analysis
social media
opinion mining
machine learning
search engine
social networks
data sources
electronic commerce