Assurance service: the trust builder of electronic commerce.
Minnie Yi-Miin YenPublished in: IRMA Conference (2000)
Keyphrases
- electronic commerce
- service quality
- electronic transactions
- agent mediated
- online banking
- brokerage services
- electronic marketplaces
- electronic business
- mobile commerce
- reputation mechanisms
- customer satisfaction
- business models
- online stores
- trust model
- mobile services
- service providers
- business transactions
- automated negotiation
- tourism industry
- internet auctions
- transaction cost economics
- negotiation protocol
- online auctions
- security services
- web services
- information security
- multi agent systems