Why Projects Fail, from the Perspective of Service Science.
Ronald StanleyLorna UdenPublished in: KMO (2012)
Keyphrases
- web services
- artificial intelligence
- service providers
- viewpoint
- service oriented
- management system
- computer science
- case study
- mobile services
- data mining
- information services
- service quality
- longitudinal study
- information systems
- software projects
- service discovery
- semantic web services
- service delivery
- customer service