Systematically Evaluating Usability in Web-Based Electronic Government: An Empirical Study.
Zhao HuangLaurence D. BrooksPublished in: WEBIST (Selected Papers) (2011)
Keyphrases
- electronic government
- e government
- north america
- public sector
- government organizations
- digital government
- national security
- information and communication technologies
- public administration
- multimedia
- cost effective
- developing countries
- usability problems
- data mining
- interface design
- user experience
- low cost
- data analysis
- artificial intelligence