An empirical investigation into the influence of predictable and timely communication on cognition-based trust.
Irene ChongGeoffrey DickPublished in: AMCIS (2004)
Keyphrases
- social influence
- trust model
- open systems
- personality traits
- artificial intelligence
- communication systems
- decision making
- communication networks
- information exchange
- information processing
- communication channels
- trust management
- resource constrained
- cognitive systems
- perceived risk
- internet shopping
- individual level
- multiple perspectives
- communication protocol
- social capital
- multi party
- communication technologies
- cognitive processes
- cognitive science
- information sharing
- social networks