Measuring Relative Effectiveness of Service Quality Factors Affecting Quality of Higher Education in India.
Anshuman KalerPublished in: Int. J. Knowl. Based Organ. (2021)
Keyphrases
- higher education
- service quality
- factors affecting
- information quality
- user satisfaction
- perceived usefulness
- learning technologies
- customer satisfaction
- distance learning
- online learning
- e learning
- service providers
- learning in higher education
- electronic commerce
- information systems
- mobile learning
- factors influencing
- incident management
- quality of service
- online shopping
- hong kong
- learning management systems
- blended learning
- open university
- networked learning
- hybrid learning
- higher education institutions
- corporate training
- developing countries
- educational process
- educational contexts
- vocational education
- database systems
- tertiary education
- end users
- learning experience