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E-Quality and E-Service Equality.
Pnina Shachaf
Shannon M. Oltmann
Published in:
HICSS (2007)
Keyphrases
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service quality
high quality
databases
higher quality
information services
service oriented
service providers
management system
website
quality assessment
low quality
service discovery
database
processor sharing
special case
knowledge base
user satisfaction
real world
neural network