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Comparative Analysis of the Implementation of Business Process Management in Public Administration in Germany and Switzerland.
Norbert Ahrend
Konrad Walser
Henrik Leopold
Published in:
PoEM (Short Papers) (2012)
Keyphrases
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comparative analysis
public administration
business process management
business processes
enterprise architecture
business process
e government
semi quantitative
public sector
information systems
digital government
databases
real world
service oriented