Exploring the preference of customers between financial companies and agents based on TCA.
Sheng-Kai FangJhieh-Yu ShyngWen-Shiung LeeGwo-Hshiung TzengPublished in: Knowl. Based Syst. (2012)
Keyphrases
- banking industry
- financial services
- multi agent systems
- preference elicitation
- multi agent
- decision making
- intelligent agents
- marketing strategies
- software agents
- multiagent systems
- customer data
- cooperative
- market segments
- multiple agents
- potential customers
- mobile agents
- financial ratios
- personality traits
- financial reports
- financial statements
- risk management
- dynamic environments
- customer satisfaction
- customer service
- competitive advantage
- agent technology
- return on investment
- stock market
- autonomous agents
- personal preferences
- information technology
- service providers
- preference criteria
- financial information
- resource allocation
- preference aggregation
- customer behavior
- coalition formation
- customer base
- agent model
- investment decisions
- user preferences
- multi attribute
- preference relations