Intent focused summarization of caller-agent conversations.
Shajith IkbalAshish VermaPrasanta GhoshKenneth Ward ChurchJeffrey MarcusPublished in: ICASSP (2013)
Keyphrases
- multi agent
- multi agent systems
- intelligent agents
- multiagent systems
- agent model
- autonomous agents
- mobile agents
- agent architecture
- agent technology
- decision making
- dynamic environments
- multiple agents
- content analysis
- video summarization
- agent systems
- multi document summarization
- artificial intelligence
- software agents
- decision theoretic
- human users
- cooperative
- artificial agents