SA2SL: From Aspect-Based Sentiment Analysis to Social Listening System for Business Intelligence.
Luong Luc PhanPhuc Huynh PhamKim Thi-Thanh NguyenSieu Khai HuynhTham Thi NguyenLuan Thanh NguyenTin Van HuynhKiet Van NguyenPublished in: KSEM (2021)
Keyphrases
- business intelligence
- sentiment analysis
- user generated
- opinion mining
- sentiment lexicon
- public opinion
- sentiment words
- data warehousing
- sentiment classification
- data warehouse
- business intelligence systems
- sentence level
- business information
- text mining
- decision making
- decision support
- data analysis
- microsoft office
- knowledge discovery
- social media
- text classification
- data mining
- end users
- social networks
- natural language processing
- case study
- knowledge management
- sql server
- product features
- product reviews
- database
- databases
- real world
- user generated content
- metadata
- online reviews
- knowledge sharing
- information technology