Patterns as an Artifact for Business Process Improvement - Insights from a Case Study.

Thomas Falk Philipp Griesberger Susanne Leist

Published in: DESRIST (2013)

Keyphrases

process improvement
business process
root cause
business processes
software process
knowledge management
case study
data mining
business process management
decision making
software engineering
information systems
product development
cost estimation
data warehouse
e government
data quality