Interplaying User Roles in E-Government Design: A Participatory Good Governance Perspective.
Shah Jahan MiahWahed UzzamanPublished in: ACIS (2012)
Keyphrases
- e government
- electronic government
- public sector
- user centered
- user interface
- digital government
- government services
- public administration
- design process
- developing countries
- public policy
- user experience
- service delivery
- public services
- user friendliness
- inter organizational
- knowledge management
- government agencies
- public participation
- federal government
- artificial intelligence
- conceptual model
- government websites