Towards Opinion Mining from Reviews for the Prediction of Product Rankings.
Wiltrud KesslerRoman KlingerJonas KuhnPublished in: WASSA@EMNLP (2015)
Keyphrases
- opinion mining
- customer reviews
- online product reviews
- product reviews
- product features
- sentiment analysis
- online reviews
- sentiment classification
- positive or negative
- topic modeling
- consumer reviews
- customer satisfaction
- opinion mining and sentiment analysis
- sentiment lexicon
- sentence level
- opinion words
- machine learning
- user generated content
- service quality
- search engine