Offshore BPO Decisions and Institutional Influence on Senior Managers.

Kevan Penter John Wreford Graham Pervan Fay Davidson

Published in: Global Sourcing Workshop (2013)

Keyphrases

decision making
making decisions
information systems
social capital
decision makers
organizational culture
vice president
higher education
information technology
senior management
business process
social influence
strategic decisions
design decisions
decision model
factors influencing
search engine