The impact of customer knowledge management capability on project performance-mediating role of strategic agility.
Syed Arslan HaiderUmar Nawaz KayaniPublished in: J. Knowl. Manag. (2021)
Keyphrases
- knowledge management
- case study
- competitive advantage
- customer knowledge
- knowledge sharing
- process oriented knowledge management
- software development
- change management
- knowledge workers
- customer relationship management
- competitive environment
- electronic commerce
- quality function deployment
- strategic management
- strategic decisions
- software systems
- software engineering
- business process
- project management
- knowledge engineering
- web based learning
- information technology
- decision making
- customer service
- tertiary education
- business intelligence
- systems development
- e government
- e learning
- information systems
- resource based view
- workflow technology
- organizational learning
- software projects
- knowledge assets
- supply chain
- data mining