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A methodical procedure for designing consumer oriented on-demand IT service propositions.
Henrik Brocke
Falk Uebernickel
Walter Brenner
Published in:
Inf. Syst. E Bus. Manag. (2011)
Keyphrases
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web services
online stores
service providers
service oriented
service discovery
real time
management system
electronic commerce
information retrieval
social networks
service oriented architecture
iterative procedure
end users
service quality
online shopping
purchase decision