Strategic management of electronic commerce: an adaptation of the balanced scorecard.
Helen HasanHendrika (Rita) TibbitsPublished in: Internet Res. (2000)
Keyphrases
- electronic commerce
- strategic management
- business models
- project management
- knowledge management
- business intelligence
- information technology
- knowledge society
- software engineering
- information systems
- online banking
- service quality
- management system
- agent technology
- agent mediated
- decision making
- competitive advantage
- automated negotiation
- business transactions
- electronic payment
- small and medium sized enterprises