A digital business ecosystem maturity model for personal service firms.
Ricardo Jesus Guerrero BarbozaChristoph LattemannSimon MichalkeDominik SiemonPublished in: CoRR (2022)
Keyphrases
- maturity model
- erp systems
- enterprise resource planning
- reference architecture
- competitive advantage
- iso iec
- strategic decisions
- information systems
- service quality
- business processes
- business process
- web services
- software maintenance
- service providers
- data mining
- cloud computing
- decision support system
- case study
- execution environment
- open source
- decision makers
- seamless integration
- software process
- customer satisfaction
- service composition
- service oriented
- electronic commerce