A narrative-based reasoning with applications in decision support for social service organizations.
Wai Ming WangChi Fai CheungPublished in: Expert Syst. Appl. (2011)
Keyphrases
- decision support
- decision making
- decision support system
- knowledge management
- service management
- knowledge sharing
- service delivery
- social media
- information technology
- social networks
- data warehouse
- social interaction
- service providers
- decision makers
- critical information
- online services
- virtual organization
- knowledge exchange
- information systems
- mission critical
- social structure
- public services
- service composition
- web services
- management system
- service oriented
- service discovery
- social networking
- acute abdominal pain
- business intelligence
- data warehousing
- information services
- organizational learning
- product configuration
- ubiquitous computing environments
- social capital
- service oriented architecture
- virtual enterprise
- narrative structure
- knowledge discovery from databases
- virtual communities