Research on Key Technologies of Customer Consultation Hotspots Mining.
Mingzhu ZhangXiuqing CuiYan ChenYuxi LiuJiakui ZhaoOuyang HongBao YuanPublished in: ICIAI (2019)
Keyphrases
- key technologies
- transactional data
- data mining
- expert systems
- mining algorithm
- databases
- web mining
- electronic commerce
- itemsets
- pattern mining
- customer behavior
- software repositories
- customer service
- retail banking
- purchase behavior
- genetic algorithm
- service times
- customer relationship management
- mining association rules
- customer satisfaction
- sequential pattern mining
- artificial intelligence
- data structure
- data mining methods
- multi dimensional
- frequent patterns