Service science: At the intersection of management, social, and engineering sciences.
Richard C. LarsonPublished in: IBM Syst. J. (2008)
Keyphrases
- computer science
- industrial engineering
- management system
- physical sciences
- computational intelligence
- mechanical engineering
- artificial intelligence
- interdisciplinary field
- service platform
- service management
- social interaction
- service delivery
- service provisioning
- configuration management
- information systems
- electrical engineering
- decision making
- web services
- service oriented
- diverse fields
- distributed computing systems
- data management
- engineering design
- scientific data management
- software engineering
- enterprise systems
- scientific discovery
- systems analysis and design
- data mining
- information management
- engineering education
- service providers
- customer satisfaction
- engineering courses
- service quality
- knowledge sharing
- software intensive systems
- virtual organisations
- social scientists
- reference architecture
- requirements engineering
- life sciences
- network management
- learning community
- project management
- social media