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'The trivial tickets build the trust': a co-design approach to understanding security support interactions in a large university.
Albesë Demjaha
David J. Pym
Tristan Caulfield
Simon Parkin
Published in:
J. Cybersecur. (2024)
Keyphrases
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trust relationships
information security
end users
security requirements
security services
trusted computing
theoretical and practical implications
web services
computing environments
trust model
hong kong
privacy concerns
technical systems
trust negotiation