The impact of technology capability, human resources, internationalization, market resources, and customer satisfaction on annual sales growth rates of Korean software firms.
Seung Hyun LeeChoon Seong LeemDae Jung BaePublished in: Inf. Technol. Manag. (2018)
Keyphrases
- human resources
- customer satisfaction
- global economy
- internet enabled
- customer service
- adoption decisions
- customer retention
- service quality
- network effects
- project managers
- information technology
- customer support
- technological innovation
- strategic decisions
- online shopping
- business transactions
- developing countries
- user satisfaction
- software development
- marketing strategies
- human resource management
- customer loyalty
- network externalities
- developed countries
- dynamic pricing
- potential customers
- competitive advantage
- source code
- databases
- technology adoption
- financial markets
- software projects
- electronic commerce
- information systems