Know your customer: Detection of Customer Experience (CX) in Social Platforms using Text Categorization.
Leonardo KuffoCarmen VacaEdgar IzquierdoJuan Carlos BustamantePublished in: IEEE BigData (2018)
Keyphrases
- text categorization
- text classification
- multi label
- information gain
- knn
- feature selection
- automatic text categorization
- text classifiers
- automated text categorization
- document categorization
- semi supervised learning
- text documents
- naive bayes
- semantic browsing
- multi instance multi label learning
- term frequency
- k nearest neighbor
- support vector machine
- pairwise
- unlabeled data
- text collections
- text mining
- feature weighting
- ensemble pruning
- object recognition
- machine learning
- feature selections
- data mining