System Dynamic Simulation of Online Customers for Cruise Travel: Based on the Customer Life Cycle Perspective.
Hou JianYuantao JiangPublished in: Wirel. Commun. Mob. Comput. (2021)
Keyphrases
- life cycle
- marketing strategies
- customer satisfaction
- customer behavior
- online retailers
- customer relationship management
- marketing campaigns
- customer service
- business models
- concurrent engineering
- design process
- potential customers
- service delivery
- requirements engineering
- online stores
- customer base
- retail banking
- product life cycle
- customer segmentation
- customer data
- customer demand
- development life cycle
- software quality
- pricing strategies
- steady state
- customer support
- electronic commerce
- customer loyalty
- customer preferences
- decision making
- service times