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E-Government Services: Comparing Real and Expected User Behavior.
A. A. Kalenkova
A. A. Ageev
Irina A. Lomazova
Wil M. P. van der Aalst
Published in:
Business Process Management Workshops (2017)
Keyphrases
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user behavior
user interaction
user experience
user interests
user preferences
user browsing
online advertising
user actions
behavioral patterns
user behavior patterns
individual user
implicit feedback
click models
web usage mining
search sessions
user intent
data mining techniques