AI said, She said - How Users Perceive Consumer Scoring in Practice.
Lena ReckiMargarita Esau-HeldDennis LawoGunnar StevensPublished in: MuC (2023)
Keyphrases
- artificial intelligence
- user interface
- machine learning
- daily life
- recommender systems
- user requirements
- social media
- end users
- case based reasoning
- novice users
- user interaction
- collaborative filtering
- user profiles
- intelligent systems
- expert systems
- knowledge based systems
- sensemaking
- internet users
- ai methods
- information overload
- virtual communities
- electronic commerce
- information retrieval