Trade-offs Between Customer Service and Cost in Integrated Supply Chain Design.
Zuo-Jun Max ShenMark S. DaskinPublished in: Manuf. Serv. Oper. Manag. (2005)
Keyphrases
- supply chain
- customer service
- inventory control
- supply chain management
- trade off
- cost savings
- operating costs
- decision making
- distribution centers
- customer demand
- quantity discount
- supplier selection
- lead time
- inventory management
- design process
- user interface
- inventory policy
- product life cycle
- bullwhip effect
- total cost
- stackelberg game
- revenue sharing
- call center
- service level
- multistage
- life cycle