Outsourcing Public Sector Services to Electronic Commerce Players.
Anna SellErkki PatokorpiBill AnckarPirkko WaldenPublished in: HICSS (2004)
Keyphrases
- electronic commerce
- public sector
- mobile commerce
- e government
- service delivery
- service quality
- public services
- government services
- tourism industry
- information and communication technologies
- brokerage services
- service providers
- information sharing
- agent technology
- electronic transactions
- agent mediated
- public organizations
- digital government
- electronic payment
- electronic marketplaces
- service oriented
- public administration
- web services
- information technology
- electronic business
- online auctions
- automated negotiation
- governmental organizations
- private sector
- payment systems
- game theory
- inter organizational
- mobile applications
- business transactions
- computational intelligence
- customer satisfaction