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The effects of appearance personification of service robots on customer decision-making in the product recommendation context.
Shengliang Zhang
Guanyu Tang
Xiaodong Li
Ai Ren
Published in:
Ind. Manag. Data Syst. (2023)
Keyphrases
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decision making
service robots
product recommendation
search engine
artificial intelligence
knowledge management
text categorization
knowledge sharing
home environment