Performance implications of knowledge management processes: Examining the roles of infrastructure capability and business strategy.
Tin-Chang ChangShu-Hui ChuangPublished in: Expert Syst. Appl. (2011)
Keyphrases
- knowledge management
- business strategy
- workflow technology
- competitive advantage
- information technology
- information systems
- information technology infrastructure
- web based learning
- decision making
- case study
- e government
- knowledge engineering
- software development
- real time
- knowledge sharing
- competitive environment
- electronic commerce
- customer service
- artificial intelligence