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Performance implications of knowledge management processes: Examining the roles of infrastructure capability and business strategy.
Tin-Chang Chang
Shu-Hui Chuang
Published in:
Expert Syst. Appl. (2011)
Keyphrases
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knowledge management
business strategy
workflow technology
competitive advantage
information technology
information systems
information technology infrastructure
web based learning
decision making
case study
e government
knowledge engineering
software development
real time
knowledge sharing
competitive environment
electronic commerce
customer service
artificial intelligence