Do Online Reviews Reflect a Product's True Perceived Quality? - An Investigation of Online Movie Reviews Across Cultures.
Noi Sian KohNan HuEric K. ClemonsPublished in: HICSS (2010)
Keyphrases
- online reviews
- perceived quality
- product reviews
- online consumer reviews
- sentiment analysis
- product features
- opinion mining
- higher quality
- sentiment classification
- network conditions
- quality assessment
- user satisfaction
- life cycle
- real time
- image quality metrics
- databases
- video quality
- response time
- information systems