IT Outsourcing Improvement: Contractual Model of Governance and Management from Customer Perspective - Evaluation in an Ecuadorian Institution of Financial Sector.
Carlos MontenegroNatalí NuñezAndrés LarcoPublished in: WorldCIST (1) (2017)
Keyphrases
- information systems
- prior knowledge
- formal model
- high level
- evaluation model
- computational model
- information technology
- probability distribution
- software development
- evaluation framework
- customer relationship management
- evaluation method
- conceptual model
- life cycle
- management system
- objective function
- decision making