Towards User-Friendly e-Government Solutions: Usability Evaluation of Austrian Smart-Card Integration Techniques.
Thomas ZeffererVesna KrnjicPublished in: EGOVIS/EDEM (2012)
Keyphrases
- user friendly
- e government
- smart card
- usability evaluation
- electronic government
- public sector
- information security
- government services
- developing countries
- user interface
- graphical user interface
- digital government
- public institutions
- service delivery
- usability testing
- knowledge management
- government agencies
- information sharing
- public administration
- eye tracking
- website
- public organizations
- public services
- information integration
- usability problems
- artificial intelligence
- software engineering
- data model
- multimedia
- information systems