Citizen Involvement in Service Co-creation in Urban Living Labs.
Fumiya AkasakaMomoko NakataniPublished in: HICSS (2021)
Keyphrases
- service providers
- public transport
- service delivery
- public services
- service offerings
- social media
- service oriented
- service composition
- e government
- web services
- public transportation
- management system
- service discovery
- government agencies
- processor sharing
- urban planning
- customer service
- urban areas
- service oriented architecture
- service quality
- semantic web services
- information services
- relationship management
- case study