Equilibrium customer behavior in the M/M/1 retrial queue with working vacations and a constant retrial rate.

Nam H. Do Tien Van Do Agassi Z. Melikov

Published in: Oper. Res. (2020)

Keyphrases

retrial queue
single server
customer behavior
special case
behavior patterns
customer data
historical data
queue length
queueing networks
customer service
markov chain
transactional data
log files
parallel machines
steady state
heavy traffic
queue size
service times
web logs
customer base
information extraction